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Today, we have Megan, one of our amazing Customer Support Specialists, demonstrating how to reboot a DSL modem. We also want to encourage all customers in a fiber-ready area to switch to fiber, as soon as possible. The sign-up process is simple and the benefits of fiber are endless! Call us at (423) 447-2121 to switch today.
Why should I switch to fiber? Copper is over 20 years old— creating slower speeds and an inconsistent connection to your Internet, TV, and phone. With copper, inclement weather conditions, harsh temperatures, and moisture can disrupt your connection and potentially damage equipment. The material and equipment needed for maintenance and repair are difficult to source from vendors.
To ensure that you have the fastest, most reliable service, we strongly recommend you to upgrade to our fiber network, as soon as possible.
Why would I need to reboot my modem? We recommend resetting your modem if you are experiencing trouble with your service.
As always, our support service is here for you! Call us at (423) 447-6815.
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